Frequently Asked Questions

Start with the basics: what is included in the price, how upgrades work, what the timeline looks like, how financing works, what varies by community and what happens before closing. Those answers give you a much clearer picture of the total cost and the overall experience.

The base price usually includes the home itself with a set level of standard features, finishes and materials. What is included can vary by builder and by community, so it is important to ask for a clear breakdown of standard features, optional upgrades, lot premiums and any community-specific costs.

Upgrades are optional features or finish selections that go beyond the standard home package. Buyers should ask which features are standard, when selections are made, how pricing is presented and how upgrades affect the final contract price.

That depends on the floor plan, build stage and community. In many cases, buyers can choose from design selections and upgrade options, but available choices may narrow as construction progresses.

New construction financing usually starts with pre-approval, then continues with lender updates during the build process and final loan approval before closing. Buyers should also ask how upgrades affect the final loan amount and whether updated financial documents will be needed before closing.

We work closely with trusted lending partners who understand our communities and the new construction process. That can make financing feel more straightforward, especially for first-time buyers who want a clear path from pre-approval to closing.

It helps to budget for closing costs, earnest money, upgrades, moving expenses and utility setup. Asking about these early can help you avoid surprises and make a more confident decision.

After contract, the process typically moves into financing, design selections and construction scheduling. From there, the home progresses through major build stages before the final walkthrough and closing.

Yes. Buyers should expect communication throughout the process, especially around major milestones and next steps. Clear communication is one of the most important parts of a guided buying experience.

Yes. Build timelines can be affected by factors like weather, materials and scheduling. That is why it helps to ask how updates are shared and what to expect if timing shifts.

Available floor plans, homesite sizes, pricing, amenities, HOA structure and nearby conveniences can all vary by community. That is why two homes from the same builder may still offer very different living experiences depending on where they are located.

Not always. Some floor plans, elevations and design options are community-specific. Buyers should ask what is available in the neighborhood they are considering before choosing a homesite or moving forward.

Ask about location, commute times, schools, amenities, HOA dues, homesite availability and what is nearby for everyday living. Where you live matters just as much as the home itself.

The final stage usually includes lender updates, final home preparation, walkthroughs and closing paperwork. Buyers should ask when the final walkthrough happens, what to expect during that visit and what needs to be completed before closing day.

Yes. The final walkthrough gives buyers a chance to review the home before closing and understand key features, systems and care information. It is also the time to ask final questions before move-in.

Closing day usually includes signing final documents, confirming lender paperwork and receiving the keys once everything is complete. Buyers should ask ahead of time what to bring and what final steps need to happen before move-in.

A home warranty outlines what is covered after closing and for how long. Buyers should ask what the warranty includes, how requests are submitted and what homeowner maintenance responsibilities still apply after move-in.

Yes. West Homes offers a 10-year warranty, which gives buyers added peace of mind and a clearer understanding of post-closing support.

Ask what is covered, how long each type of coverage lasts, how service requests are handled and what issues fall under normal homeowner maintenance. A good warranty should feel clear and easy to understand, not vague.